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Chatbot

Chatbot Data Store

To simplify creation of chatbot, user can choose to create new chatbot from either a web url or from files. After creating chatbot, Chatbot Data Store enables user to add both web urls and files to the chatbot.

First, make sure you enter the chatbot management page for a specific chatbot, and then select Data Store section on the side panel. As shown in the screenshot below, Data Store page lists all the data source records used for your chatbot. You can use Search by source to find a particular data source, or use Select a type dropdown to filter by web page or file document types.

Data Store

Date Store page also includes status above the data store records table, including data storeage usage summaries and rebuild information.

Edit Data Sources

Adding data source is not limited to the same data source type you used to create your chatbot. You can add both web pages and file document data to your chatbot.

Add Web Page to Data Store

Click + New Record button and select Web Page from menu to open dialog window.

Add Web Page Dialog

On the dialog window, enter a valid url for the new web page to be added. Click Add button to save this web page url as a new data source record. Denser sets a maximum limit on the number of web pages for each chatbot. You can find your usage by clicking the Usage button. You can upgrade your subscription to increase the quota if you reached the web page usage limit.

Add File to Data Store

Similar to add web page above, click + New Record button and select File from menu to open dialog window for file upload. The upload dialog window should look like the screenshot below. You can then select file from your local computer and upload the file by clicking Add File button on the dialog window.

Upload Dialog

Similarly, adding new file would increase the file storage usage. After exceeding the quota, no more file can be added.

Delete Data Source

To exclude data sources are no longer required, you need to delete them and then rebuild chatbot. It also reduces the web page usage and file storage usage in your account by deleting unused data sources. You can use Trash icon button at each table row to delete individual data source records.

Rebuild Chatbot

Data source edit does not apply the data to your chatbot immediately. To make sure modified data sources are applied to your chatbot, you need to let chatbot to ingest the latest data sources. Click Rebuild button to open the menu for rebuild.

Rebuild Data Source

Manual Rebuild

Select Rebuild Now menu item to manually trigger a rebuild immediately. As shown in the screenshot below, build progress is shown on the screen after starting rebuild. After build is completed, chatbot is updated and ready to answer questions from newly added data sources. The Rebuild card on the stats panel also updates to show the most recent rebuild date and time.

Rebuild Data Source

Auto Rebuild

Auto rebuild is available for Standard user subscriptions and above. Select one of the supported auto rebuild frequencies (Daily/Weekly/Monthly). This will create a scheduler to trigger auto rebuild for your chatbot. After auto rebuild is setup, the Rebuild card on the stats panel is updated to show the rebuild schedule:

Rebuild Data Source

To remove auto schdule that you don't need anymore, you can click the Rebuild button and select Disable Auto Rebuild option:

Rebuild Data Source

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