Chatbot Data Store

To simplify creation of chatbot, user can choose to create new chatbot from either a web url or from files. After creating chatbot, Chatbot Data Store enables user to add both web urls and files to the chatbot.

First, make sure you enter the chatbot management page for a specific chatbot, and then select Data Store section on the side panel. As shown in the screenshot, Data Store page lists all the data source records used for your chatbot. You can use Search by source to find a particular data source, or use Select a type dropdown to filter by web page or file document types.

Edit Data Sources

Adding data source is not limited to the same data source you used to create your chatbot. You can still add both web pages and file document data to your chatbot.

Add Web Page to Data Store

Click + New Record button and select Web Page from menu to open dialog window.

On the dialog window, enter a valid url for the new web page to be added. Click Add button to save this web page url as a new data source record. Denser sets a maximum limit on the number of web pages for each chatbot. You can find your usage by clicking the Usage button. You can upgrade your subscription to increase the quota if you reached the web page usage limit.

Add File to Data Store

Similar to add web page above, click + New Record button and select File from menu to open dialog window for file upload. The upload dialog window should look like the screenshot below. You can then select file from your local computer and upload the file by clicking Add File button on the dialog window.

Similarly, adding new file would increase the file storage usage. After exceeding the quota, no more file can be added.

Exclude Existing Data Source

Data sources can be excluded from chatbot. As shown in the screenshot below, you can use Trash icon button at each table row to remove individual data source records. You can also select multiple records and then exclude multiple selected records by clicking Delete button next to New Record button.

This feature can be useful if you do not want certain webpage content to be ingested by chatbot. By excluding data sources, it also reduces the web page usage and file storage usage in your account.

Rebuild Chatbot

Data source edit does not apply the data to your chatbot immediately. To make sure modified data sources are applied to your chatbot, click Rebuild button to let chatbot to ingest the latest data sources.

After starting rebuild, build progress is shown on the screen. After build is completed, chatbot is updated and ready to answer questions from newly added data sources.