Access Control

Chatbot Access Control

Denser provides multiple levels of access control to Denser bots. Denser bot access control can be found at Security section as shown in the following screenshot.

Web Access

Denser bot provides 3 levels of access control: Private, Invite Only, and Public.

• Private is the default access level for a newly created Denser bot. Only Denser account owner can query the Denser bot.
• Invite Only suits corporate internal use. In this mode, Denser account owner can explicitly grant users access to query the Denser bot. The remaining of this section provides instruction for this configuration.
• Public allows anonymous public users to query the Denser bot. This mode is suitable for bots that aim to provide customer services.

Invite Only Guide

Make sure Invite Only is selected from the dropdown menu. You should see Invite Only management screen like the screenshot below. Make sure click Save button to apply Invite Only mode. Now click Add Users button to open dialog window for adding users.

On the dialog window, enter an email address of a user you want to grant access. Click Plus circle icon button or press Enter on your keyboard to add this user email.

You can continue adding multiple users. After adding all the user emails to grant access, click Send Now and Denser sends an invitation email to these email addresses.

When you return back to the Invite Only main screen, you can see a list of users you invited. Invited user needs to register a Denser account by using the invitation email address. The Inactive status is displayed until the invited user signs up successfully.

In Invite Only mode, users need to login to their Denser account in order to query Denser bot. Access is only granted to chatbot owner and invited users. User access can be removed by clicking the red Trash icon button next to the invited user record as shown in the screenshot below.

API Access

Denser bot can be accessed via REST API. An API key is required to authorize your REST client to query Denser bot. Please refer to DenserChat API for details.